After working in eCommerce and IT in the travel industry for 25 years, I am now freelance and work for small to medium businesses.

I specialise in copywriting, usability testing and user acceptance testing, so as you can tell I like to focus on the customer. I am passionate about ensuring customers have an enjoyable and trouble-free experience online. 

I have heaps of UX experience, having headed up a large UX team for the last 6 years of my office-bound life and I make time to keep up to date with new technology and processes. 

I am all about the detail (let’s not call me pedantic) as I believe by focusing on the detail you can make a real difference to a customer’s experience. 

I take time to understand…

• Your business, brand, services and products
• Your audience and customers 
• Your site and technology 

…all before I write a single word.

You’ll enjoy working with me – I promise.